OUR SERVICES
customer service by phone
communicate by interacting with customers through the most traditional but still most personalizing method.
customer service via email / web
interact with the method among the customers' favorites; emails travel past the filters and fears and certify the relationship between company and consumer in black and white.
customer service via sms / whatsapp
immediate, engaging, innovative and at the same time protested by everyone; sms and whatsapp platforms are the service of the present and the future.
All the services to get to know and assist your client on his journey
Customer Service - Information and reportsCustomer service - Product criticality reports - ComplaintsAssistance to Sector OperatorsConsumer assistance on useInformation and organoleptic characteristicsTechnical customer serviceCustomer assistanceCustomer assistance - Installer assistanceCustomerAfter-sales serviceProfile or pre-customer profiling Promotions and prize events
download the DMT folder
telemarketing
Sales Network Support / Leeds Survey-Satisfaction Study Sales Support Telemarketing Informing and Inviting to Seminars Qualifying Lists / Databases Profiling Contacts
direct mail
sending replacement products sending recall letters sending communications sending quality surveys managing redemption updates on customer lists
consorzi of bonifica
specific and specialized services on Italian Consorzi of Bonifica
contest
Interactive management of promotions with mechanics and platforms differentiated by the target and the product MODULES proposed: Legal (delegated subject and regulation) Mechanics: Call & win - SMS and win - Click & Win - Postcards & Vinci Winner - assignment and validation Prizes - retrieval and shipping
Interested in our customer support services?
We want to know your needs precisely in order to provide you with the perfect solution. Describe your requests and we will do our best to help you.
